In these cases, the manager might not see the truth until it’s too late.Īccording to Forbes, these are a few of the key soft skills all employers want workers to possess:Īpart from the right experience and qualifications, employers want workers with good soft communication skills, the ability to work well in a team, good problem-solving skills, good time management and planning skills, the ability to take criticism, and a strong work ethic. But being able to put on an act in a short interview isn’t the same as using soft skills in the workplace. So, how can you identify a candidate’s soft communication skills ? Unfortunately, someone with poor or underdeveloped soft skills can harness enough superficial charm to convince a hiring manager they possess these attributes in spades. Identifying Key Soft Skills in the Hiring Process Technical or “hard” skills are certainly important, but having good soft skills -those personal characteristics like agreeableness, empathy, the ability to influence and listen, likeability, and the ability to resolve conflict-will determine whether an employee can enlist the necessary cooperation and buy-in from peers, subordinates, superiors, and even clients and vendors, to do their job well. An employee’s soft skills can make or break their job performance, especially in leadership positions.
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